I See You Conversation Guide
A listening circle after the screening of the 15-minute short film. For those who lead the conversation in parishes, ministries and Catholic schools.
What it is for
The short film opens the conversation, and this guide helps sustain it with care. The goal is not to solve anyone's pain or to offer ready-made answers. It is to create a place where people can be heard. The starting point is presence, and answers, if they come, come later.
Before you begin
Set aside about 60 minutes:
15 minutes for the film, 5 for silence, 30 for the conversation circle and 10 for closing.
- Arrange the chairs in a circle, with soft lighting. Preferably, groups of up to 20 people.
- Agree with the parish on who will be the point person to accompany anyone who needs more support after the circle.
- Keep at hand the contacts in the section “If someone needs more help.”
- The person leading announces that the conversation is neither therapy nor confession.
Circle agreements (read aloud)
- No one is required to speak. Passing is also a way of taking part.
- Each person speaks for themselves, without being interrupted, advised or judged.
- Silence is welcome.
- We do not compare one pain with another.
- What is shared here is not discussed outside the circle.
Layered questions
Start with the first and move forward only if the group is comfortable. Any question can be answered with “I'd rather not answer.”
- Which image, scene or line from the short film stayed with you?
- At what moment of your week do you feel seen? And at what moment do you feel that no one notices?
- What tends to go unsaid among us?
- What would make our community a safe place to say “I'm not okay”?
- For pastoral teams — Who takes care of those who take care here?
How to lead
Do
- Reflect back what you heard in simple words, such as “That sounds like it weighs heavily” or “Thank you for trusting the group with this.”
- Accept silence without filling it.
- Thank each person for speaking, without evaluating.
- If someone cries, wait. There is nothing to fix.
Avoid
- Giving advice, diagnoses or quick solutions.
- Saying “It was God's will,” “God knows what He is doing” or “It could be worse.” These phrases can silence and wound.
- Asking someone to share more than they chose to.
- Interpreting the speaker's life or commenting on their family.
- Promising that everything will be fine.
If someone needs more help
The circle welcomes, but it has limits. Seek professional help when the person:
- cannot carry out daily activities;
- seems to have lost touch with reality;
- talks about hurting themselves, taking their own life or hurting someone else;
- depends significantly on alcohol or other substances.
What to do
- Talk in private, calmly and without making a scene. Ask, and listen.
- If there is immediate risk, do not leave the person alone, and call your local emergency number (911 in the United States) or take them to an emergency room.
- In the United States, call or text 988 (988 Suicide and Crisis Lifeline), free and available 24 hours a day.
- If you are outside Brazil, contact your local crisis service or find your country's helpline at befrienders.org.
- For regular follow-up, refer the person to the nearest public or community mental health service (in Brazil, a UBS or CAPS, through the public health system, SUS).
- In Brazil: SAMU (192) for emergencies and CVV (188, cvv.org.br) for emotional support.
- After the referral, stay close with a conversation, a visit or a prayer. Pastoral care does not end with the referral.
Caring for those who care
The screening can be held only with the pastoral team, with catechists, ministers and volunteers. Those who accompany others also carry weariness and do not need to hide it. In that case, use question 5, set aside more time for the circle and agree on a next meeting.
Closing
- Thank everyone for their trust.
- Remind them that the conversation can continue in private with anyone who wishes.
- If it makes sense for the community, end with a moment of silence or a brief prayer, without requiring everyone to take part.
- Repeat the help contacts.
This material is educational and meant for welcome and support. It is not therapy and does not replace professional care. It was inspired by the principles of the guide Mental Health and Pastoral Accompaniment in the Context of Humanitarian Crises (2026), prepared in collaboration with the Dicastery for Promoting Integral Human Development.
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